TUV NORD Lietuva, UAB privatumo politika

Current version 2025-05-28

TUV NORD Lietuva, UAB gerbia klientų bei internetinės svetainės www.tuv-nord.lt vartotojų privatumą. Mes pasiryžę saugoti, sąžiningai bei teisėtai tvarkyti ir prižiūrėti Jūsų pateikiamus duomenis. Šioje privatumo politikoje pateikiami TUV NORD Lietuva, UAB privatumo principai, nuostatos bei įmonėje taikoma asmens duomenų tvarkymo praktika. Taip pat ši privatumo politika nustato, kokius duomenis tvarkome internetinėje svetainėje www.tuv-nord.lt.

TUV NORD Lietuva, UAB yra tiek asmens duomenų valdytoja, tiek duomenų tvarkytoja priklausomai nuo asmens duomenų kategorijos.

Company contact information: company code 110584095, Lentvario g. 7A, LT-02300, Vilnius, info@tuv-nord.lt, +370 6 3393000.

If you have any questions regarding the terms of this privacy policy, please send your inquiry by e-mail: dap@tuv-nord.lt .

 Usage

 This privacy policy is published on the company's website www.tuv-nord.lt .

The Privacy Policy is approved by the company's manager and is reviewed annually and, if necessary, updated. The date of the current version of the Privacy Policy is indicated in the document header.

 Your consent

By agreeing to this Privacy Policy, you agree that certain of your personal data will be used to properly and efficiently provide you with our company's services, as well as that your personal data will be transferred to third parties that are directly related to the performance of the service provided to you.

By using the services provided on our website, you grant us the right to collect, manage, process and store your Personal Data to the extent and for the purposes set out in this Privacy Policy and our other documents.

 Information collection

TUV NORD Lietuva, UAB tvarkydama bei rinkdama asmens duomenis vadovaujasi LR asmens duomenų teisinės apsaugos įstatymu, Bendruoju duomenų apsaugos reglamentu ir kitais asmens duomenų apsaugą reglamentuojančiais teisės aktais.

We collect data about our customers when you receive services from our company, or when you provide data about yourself online or in another way.

If you visit our website, we also collect information that reveals the characteristics of the use of our services or automatically generates visit statistics. Read more about this in the " Cookie Policy ".

For what purpose do we collect and process your personal data?

•  When we are obliged to collect relevant personal data in accordance with the requirements set out in legal acts.
• In order to fulfill our contractual obligations and provide you with the service you requested.
• To enable you to use our website and the electronic services we provide.
• To implement the objectives of protecting customers/employees/company assets and preventing corruption.

Data we collect

 By providing you with the services offered by our company:

– Details of the vehicle submitted for mandatory technical inspection and the owner who submitted it;

– Data on the vehicle submitted for technical examination and the owner who submitted it;

– Data specified in customer requests, complaints, and suggestions;

– Data related to the appeal of the decision of the mandatory technical inspection inspector;

– Technical inspection data carried out in other countries;

– Data on the photography of vehicles carried out during mandatory technical inspection;

– Contact details provided by the customer of the mandatory technical inspection to receive a reminder about the end of the technical inspection;

– Vaizdo stebėjimo duomenys (TUV NORD Lietuva, UAB yra įdiegta vaizdo stebėjimo sistema. Kai apsilankote mūsų įmonėje, Jūsų atvaizdas lieka vaizdo stebėjimo kamerų įrašuose. Apsaugos kamerų naudojimas yra mūsų pagrįstas ir teisėtas interesas. Vaizdo fiksavimo tikslas – apsaugoti mūsų darbuotojus ir klientus, taip pat mūsų darbuotojų ir klientų turtą nuo vagysčių, sunaikinimo arba sugadinimo, galimos žalos prevencijai, taip pat nustatyti asmenis, atsakingus už padarytą žalą jei tokia atsitinka. Daugiau informacijos apie vaizdo stebėjimų kamerų naudojimo sąlygas galite sužinoti mūsų įmonėje);

– Data used for the provision of occupational safety and health services;

– Data used for the provision of employee training and qualification development services;

– Data used for the provision of certification services for energy workers;

– Data used to provide technical condition monitoring services for equipment;

– Any other information that you may provide to us at any time when using our website, services or communicating with us.

Through the website:

– All information that you provide in the “E-Services” sections of our website: registration for a technical inspection, registration for a technical examination, cancellation of registration for a technical inspection, validity and history of a technical inspection, reminder about the validity of the inspection, one-day permit to go for an inspection, invoicing.

– Information about your computer and about your visits to and use of our website, including your IP address, the time and date of your access to the website;

– Data is collected using cookies. For more information, please see the “ Cookie Policy ”;

Note: Our website may contain links to other third-party websites. We are not responsible for the privacy policies and practices of third-party websites.

Persons involved in data processing

 We undertake to never transfer your personal data to third parties, except in the following cases:

• If you have consented to the disclosure of Personal Data;
• Personal data, depending on the data category, is transferred to certain third parties directly related to the provision of the service (Association of Technical Inspection Companies "Transeksta", State Enterprise "Regitra", Motor Vehicle Insurers' Bureau of the Republic of Lithuania, Board of the State Social Insurance Fund under the Ministry of Social Security and Labour, Ministry of Education and Science) and state control institutions (Police Department under the Ministry of Internal Affairs, Lithuanian Transport Safety Administration, State Labour Inspectorate under the Ministry of Social Security and Labour) to the extent necessary to properly and legally implement the requirements of the legal acts of the Republic of Lithuania and provide you with a quality service. We will provide these third parties with only as much of your personal information as is necessary to perform a specific service. Your data security requirement is imposed on all third parties related to us;
• to law enforcement institutions in accordance with the procedure provided for by the legal acts of the Republic of Lithuania.

Personal data retention periods

 We will retain your personal information for as long as necessary to fulfill the purposes set out in this privacy policy. The general term is 10 years after the service has been provided, unless otherwise required by law.

Your personal data for the purposes of providing electronic services will be stored as long as you are a registered user of electronic services and for 10 years from the last service provision.

The retention periods for data collected by cookies are set out in the Cookie Policy .

Notwithstanding the above-mentioned retention periods, we have the right to store your Personal Data on the server for as long as necessary if the data you provided has been used in the commission of an illegal act or there is a suspicion that another violation has been committed, which is the subject of an investigation by the relevant law enforcement authorities, if we have received complaints related to the relevant customer, or if there are other legitimate purposes for storing Personal Data. This data will be destroyed upon receipt of lawful instructions from law enforcement or other authorized authorities.

Your rights

You may submit a written request to us to provide you with information on the sources and types of your personal data collected, the purpose for which they are processed, and the recipients to whom they are provided. We respond to such requests in accordance with the procedure and deadlines established by law and strive to provide you with the information as soon as possible, but no later than 30 days from the receipt of your request.

Upon your request, such data shall be provided in writing to the address or e-mail address specified. Information on the sources from which and what your personal data has been collected, for what purpose it is processed and to which recipients it has been provided over the past one year is provided free of charge once per calendar year.

If, upon receiving a request, we have suspicions about the identity of the applicant, we have the right to request the applicant's identity document or a copy thereof.

You also have the right, upon submitting a written request to us, to request the correction of incorrect, incomplete, inaccurate personal data, to request the suspension, with the exception of storage, of the processing of your personal data when the data is processed in violation of the law and the terms of this policy.

Upon your specific written request, all of your personal information may be removed.

You must submit any request or instruction related to the processing of Personal Data to us in writing in one of the following ways:

• by submitting such a request or instruction directly to us at Lentvario g. 7A, LT-2300 Vilnius
• by sending such a request or instruction to the email address dap@tuv-nord.lt

If you believe that the way we process your personal data does not comply with applicable laws, you have the right to contact the State Data Protection Inspectorate ( www.ada.lt ).

Responsibility

 The company applies appropriate organizational and technical data security measures to ensure the protection of personal data, including protection against unlawful data processing, accidental loss, destruction or damage. Your personal data will be processed in accordance with the requirements set out in the General Data Protection Regulation, the Law of the Republic of Lithuania on the Legal Protection of Personal Data and other legal acts.

The company undertakes to regularly monitor, evaluate and update the applied control measures and to update the privacy policy accordingly.

We may disclose information about you to our employees or sub-processors if reasonably necessary for the purposes set out in this Privacy Policy.

In addition, we may disclose information about you:

• if we are required to do so by law;
• in order to protect your rights or interests.

We do not provide your personal data to any third parties, except as provided in this policy.

When processing your personal data, we implement organizational and technical measures that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, as well as against any other unlawful processing, taking into account the risks involved.

You are also responsible for ensuring that the data you provide to us is accurate, correct and complete. If the data you provide changes, you must immediately inform us by email. We will not be liable for any damage you may suffer as a result of you providing incorrect or incomplete personal data or failing to inform us of any changes.