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Current version 2025-05-28
UAB "TUV NORD Lietuva" respects the privacy of its customers and users of the website www.tuv-nord.lt . We are committed to protecting, fairly and lawfully processing and maintaining the data you provide. This privacy policy sets out the privacy principles, provisions and personal data processing practices of UAB "TUV NORD Lietuva". This privacy policy also sets out what data we process on the website www.tuv-nord.lt .
UAB "TUV NORD Lietuva" is both a personal data controller and a data processor depending on the category of personal data.
Company contact information: company code 110584095, Lentvario g. 7A, LT-02300, Vilnius, info@tuv-nord.lt, +370 6 3393000.
If you have any questions regarding the terms of this privacy policy, please send your inquiry by e-mail: dap@tuv-nord.lt .
Usage
This privacy policy is published on the company's website www.tuv-nord.lt .
The Privacy Policy is approved by the company's manager and is reviewed annually and, if necessary, updated. The date of the current version of the Privacy Policy is indicated in the document header.
Your consent
By agreeing to this Privacy Policy, you agree that certain of your personal data will be used to properly and efficiently provide you with our company's services, as well as that your personal data will be transferred to third parties that are directly related to the performance of the service provided to you.
By using the services provided on our website, you grant us the right to collect, manage, process and store your Personal Data to the extent and for the purposes set out in this Privacy Policy and our other documents.
Information collection
When processing and collecting personal data, UAB "TUV NORD Lietuva" follows the Law of the Republic of Lithuania on the Legal Protection of Personal Data, the General Data Protection Regulation and other legal acts regulating the protection of personal data.
We collect data about our customers when you receive services from our company, or when you provide data about yourself online or in another way.
If you visit our website, we also collect information that reveals the characteristics of the use of our services or automatically generates visit statistics. Read more about this in the " Cookie Policy ".
For what purpose do we collect and process your personal data?
Data we collect
By providing you with the services offered by our company:
– Details of the vehicle submitted for mandatory technical inspection and the owner who submitted it;
– Data on the vehicle submitted for technical examination and the owner who submitted it;
– Data specified in customer requests, complaints, and suggestions;
– Data related to the appeal of the decision of the mandatory technical inspection inspector;
– Technical inspection data carried out in other countries;
– Data on the photography of vehicles carried out during mandatory technical inspection;
– Contact details provided by the customer of the mandatory technical inspection to receive a reminder about the end of the technical inspection;
– Video surveillance data (UAB “TUV NORD Lietuva” has a video surveillance system installed. When you visit our company, your image remains in the video surveillance camera recordings. The use of security cameras is our justified and legitimate interest. The purpose of video recording is to protect our employees and customers, as well as the property of our employees and customers from theft, destruction or damage, to prevent possible damage, as well as to identify persons responsible for the damage caused if such occurs. You can find out more information about the terms of use of video surveillance cameras in our company);
– Data used for the provision of occupational safety and health services;
– Data used for the provision of employee training and qualification development services;
– Data used for the provision of certification services for energy workers;
– Data used to provide technical condition monitoring services for equipment;
– Any other information that you may provide to us at any time when using our website, services or communicating with us.
Through the website:
– All information that you provide in the “E-Services” sections of our website: registration for a technical inspection, registration for a technical examination, cancellation of registration for a technical inspection, validity and history of a technical inspection, reminder about the validity of the inspection, one-day permit to go for an inspection, invoicing.
– Information about your computer and about your visits to and use of our website, including your IP address, the time and date of your access to the website;
– Data is collected using cookies. For more information, please see the “ Cookie Policy ”;
Note: Our website may contain links to other third-party websites. We are not responsible for the privacy policies and practices of third-party websites.
Persons involved in data processing
We undertake to never transfer your personal data to third parties, except in the following cases:
Personal data retention periods
We will retain your personal information for as long as necessary to fulfill the purposes set out in this privacy policy. The general term is 10 years after the service has been provided, unless otherwise required by law.
Your personal data for the purposes of providing electronic services will be stored as long as you are a registered user of electronic services and for 10 years from the last service provision.
The retention periods for data collected by cookies are set out in the Cookie Policy .
Notwithstanding the above-mentioned retention periods, we have the right to store your Personal Data on the server for as long as necessary if the data you provided has been used in the commission of an illegal act or there is a suspicion that another violation has been committed, which is the subject of an investigation by the relevant law enforcement authorities, if we have received complaints related to the relevant customer, or if there are other legitimate purposes for storing Personal Data. This data will be destroyed upon receipt of lawful instructions from law enforcement or other authorized authorities.
Your rights
You may submit a written request to us to provide you with information on the sources and types of your personal data collected, the purpose for which they are processed, and the recipients to whom they are provided. We respond to such requests in accordance with the procedure and deadlines established by law and strive to provide you with the information as soon as possible, but no later than 30 days from the receipt of your request.
Upon your request, such data shall be provided in writing to the address or e-mail address specified. Information on the sources from which and what your personal data has been collected, for what purpose it is processed and to which recipients it has been provided over the past one year is provided free of charge once per calendar year.
If, upon receiving a request, we have suspicions about the identity of the applicant, we have the right to request the applicant's identity document or a copy thereof.
You also have the right, upon submitting a written request to us, to request the correction of incorrect, incomplete, inaccurate personal data, to request the suspension, with the exception of storage, of the processing of your personal data when the data is processed in violation of the law and the terms of this policy.
Upon your specific written request, all of your personal information may be removed.
You must submit any request or instruction related to the processing of Personal Data to us in writing in one of the following ways:
If you believe that the way we process your personal data does not comply with applicable laws, you have the right to contact the State Data Protection Inspectorate ( www.ada.lt ).
Responsibility
The company applies appropriate organizational and technical data security measures to ensure the protection of personal data, including protection against unlawful data processing, accidental loss, destruction or damage. Your personal data will be processed in accordance with the requirements set out in the General Data Protection Regulation, the Law of the Republic of Lithuania on the Legal Protection of Personal Data and other legal acts.
The company undertakes to regularly monitor, evaluate and update the applied control measures and to update the privacy policy accordingly.
We may disclose information about you to our employees or sub-processors if reasonably necessary for the purposes set out in this Privacy Policy.
In addition, we may disclose information about you:
We do not provide your personal data to any third parties, except as provided in this policy.
When processing your personal data, we implement organizational and technical measures that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, as well as against any other unlawful processing, taking into account the risks involved.
You are also responsible for ensuring that the data you provide to us is accurate, correct and complete. If the data you provide changes, you must immediately inform us by email. We will not be liable for any damage you may suffer as a result of you providing incorrect or incomplete personal data or failing to inform us of any changes.
TUV NORD Lithuania is a member of the international TÜV Nord group of companies
